Indiehotelier Podcast

Effective PR

Effective PR

This week, Debbie Harris, Stephanie Williams and I discuss the world of hospitality PR. We give you thoughts, ideas and tips on how to produce an effective PR campaign. Additionally, we discuss the do's and dont's of hiring consultants. And, there's an update to the Geek Squad saga introduced in Show #19.

Direct Link to the MP3

Link to The Show Notes

Experience vs Price

This week we're joined by Tony Longhurst, Debbie Harris and Stephanie Williams to discuss why you should stop competing on price, and rather focus on the customer experience. Additionally, Tony gives us an update on our sustainability and social responsiblity segment...some interesting factoids to say the least.

Direct Link to the MP3

Link to the Show Notes

When Things Go Bad

Next week's show is being released early...I'm traveling this weekend.

In the event you missed the live show this morning, we had a great discussion about what to do when your customer encounters problems with your product and service. How do you act when things go bad? Helpful tips can be found in the show notes.

Link to the MP3

Link to the Show Notes

This Week's Show is Back to The Normal Time

This week's live show via Talkshoe is now back to its normal time...tomorrow, Friday, February 9th at 11 AM EST. Sorry for the confusion.

This week's theme...When Things Go Bad. I hope you can join us.

The Art of Hospitality

The Art of Hospitality

Live Show, courtesy of Talkshoe , Friday's at 11 AM EST USA, 724.444.7444, Talkcast ID#5544
Register with Talkshoe to dial-in, or simply go to their website to listen to the live program.

Direct Link to the MP3

Link to the Show Notes