Indiehotelier Podcast

#42 Business Intelligence

indieHotelier #42 is up...had a great discussion about business intelligence technology with Julie Squires, Dan Morrison and Jill Wilder and Cam Troutman of Aptech Computer Systems. Aptech specializes in hospitality software that makes operational and financial analysis and decision making much easier and more efficient.

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Link to the Show Notes

Tomorrow's Show Rescheduled for 12 Noon EDT

Tomorrow's (8/17/07)show, featuring a discussion with the folks at Aptech, has been rescheduled from 11 AM to 12 Noon EDT.

#41 Diva Marketing Talks

Toby Bloomberg, president of Atlanta-based Bloomberg Marketing and author of the Diva Marketing Blog, gives us further insight into the world of social media. Some of the subjects we explored in this episode....

1. Trends...use of video, reviews and other user generated content as marketing tools. How important is this...and why?
2. How do we measure social networking results? Justification, ROI and the use of traditional metrics and measurement systems.
3. How can a hotelier monitor social networks?

Link to the MP3 (to download and listen now)
Link to the Show Notes

#40 Sheep and Chicks

Last Friday's show with Patricia Brusha, A Couple of Chicks Marketing, turned out to be quite lively. She did a terrific job leading us through various social media topics including blogging, Facebook and the importance of conversations and two-way interaction with your guests. Her partner, Alicia Whalen, captured the program quite well in her blog (better than the show notes).

Link to the MP3 (to listen now or download)
Link to the Show Notes   

Show #40 Preview on Talkshoe

The "raw", pre-edited, version of yesterday's live show with special guest, Patricia Brusha of A Couple of Chicks Marketing, can be heard at Talkshoe.

And, a great blog recap is available at Alicia Whalen's blog.

Look for the podcast on Monday.

Maestro

Warren Dehan and Shelly Edwards of Northwind Maestro lead us in a stimulating conversation about the impact of social media, web 2.0 and the increasing use of the internet on hotels and their guests. We cover some interesting ground including the future of call centers and travel agent services and how hotels are challenged to maintain price integrity with so many distribution channels.

And, many thanks to Julie Squires for getting us all together.

Link to the MP3 (listen now or download)

Link to the Show Notes

#38 Trivop

This week's program features Thomas Owadenko, founder and CEO of the world's first video guide for hotels, Trivop. He gives us a behind the scenes look, including the history and inspiration behind this new new travel service.

Link to the MP3 (download or listen)

Link to the Show Notes

indieHotelier Schedule Change

This week's live show has been moved from Friday, 11 AM EDT to Friday at 5 PM EDT. We'll be talking with Thomas Owadenko, CEO and Founder of Trivop, the first video guide for hotels. Should be interesting as we continue our social media journey.

Visit Talkshoe to join the conversation or just listen in.

#37 Chrispitality

Chris Clarke recently launched the Chrispitality wiki...first to serve the hospitality industry. Chris gives us some background about wiki's, why they're becoming an important part of the on-line landscape and his inspiration to develop Chrispitality.

Link to the MP3 (to download or listen now)

Link to the Show Notes

#36 Happy iPhone Day with VibeAgent

Adam Healey leads us in a discussion about his new venture, VibeAgent (still in beta and requires an invitation to play). This is a really interesting mash-up of hotel booking and review sites, a la Kayak and TripAdvisor. But as Adam explains, VibeAgent infuses a heavy does of community, trust and social networking, setting it apart from other travel sites.

Link to the Mp3 (click to listen or download now)
Link to the Show Notes